About Securus Technologies
Securus Technologies is a company that provides prison technology services. The company has its headquarters in Dallas, Texas. Since it was established in 1986, Securus Technologies has served over 2,000 prison facilities with their latest innovations in prison technology. Its main focus is to cater to the technological needs of the law enforcement and the inmate community.
Securus Technologies is mostly involved in providing inmate communications, tracking parole, and government information. Some of the products they have successfully managed to launch are wireless containment products, data analysis for law enforcement, parole monitoring systems, wireless forensic services, video visitations, money transfers, and software for jail management.
Richard A. Smith, the CEO of Securus Technologies says they provide their customer base with what they need for them to provide efficient services. This is mainly achieved through the input of the people involved in using the services; these are inmates, the prison authority, and inmate family members. The innovations by Securus Technologies has assisted in crime investigations, reduction in recidivism, efficiency in most correctional facilities, safer facilities and education of the inmate.
The CEO says the company gets a lot of feedback on their products via emails and letters. This gesture has helped them improve their services as well as maintain their focus of providing efficiency in correctional facilities. Some customers have sent feedback just to appreciate the services provided by Securus Technologies acknowledging how much the phone calls information has helped arrest corrupt prison authority that introduce contrabands in the facility, as well as intercept the distribution and usage of drugs.
The prison authority has accepted that Securus Technologies has assisted in investigative cases and improvement of the facilities’ security. It has also improved communication within facilities and to stop incidences of contrabands and any criminal activities in prison facilities.