Securus Technologies improves efficiency in correctional facilities

About Securus Technologies


Securus Technologies is a company that provides prison technology services. The company has its headquarters in Dallas, Texas. Since it was established in 1986, Securus Technologies has served over 2,000 prison facilities with their latest innovations in prison technology. Its main focus is to cater to the technological needs of the law enforcement and the inmate community.


Securus Technologies is mostly involved in providing inmate communications, tracking parole, and government information. Some of the products they have successfully managed to launch are wireless containment products, data analysis for law enforcement, parole monitoring systems, wireless forensic services, video visitations, money transfers, and software for jail management.


Richard A. Smith, the CEO of Securus Technologies says they provide their customer base with what they need for them to provide efficient services. This is mainly achieved through the input of the people involved in using the services; these are inmates, the prison authority, and inmate family members. The innovations by Securus Technologies has assisted in crime investigations, reduction in recidivism, efficiency in most correctional facilities, safer facilities and education of the inmate.


The CEO says the company gets a lot of feedback on their products via emails and letters. This gesture has helped them improve their services as well as maintain their focus of providing efficiency in correctional facilities. Some customers have sent feedback just to appreciate the services provided by Securus Technologies acknowledging how much the phone calls information has helped arrest corrupt prison authority that introduce contrabands in the facility, as well as intercept the distribution and usage of drugs.


The prison authority has accepted that Securus Technologies has assisted in investigative cases and improvement of the facilities’ security. It has also improved communication within facilities and to stop incidences of contrabands and any criminal activities in prison facilities.


Excellent Work of Securus Technologies Gets Rewarded

On 24 February 2017, Securus Technology received a Gold Stevie Award in a gala banquet prepared by Stevie Awards, which recognizes customer service in different organizations. Securus Technologies was named in January as a finalist and came top in the 11th Annual Stevie Award.

Securus Technologies is situated in the United States of America, and its Headquarters are in Dallas, Texas. It is serving more than 3,450 public safety, Law enforcement and correction Agencies, and more than 1,200,000 inmates in North America. Securus Technologies serves a broad range in providing an Emergency response, management, Public information, investigation, biometric Analysis, communication, giving information, and keeping guard of products and services to ensure the whole world is a good place to live.

Securus Technologies is ranked as the top provider of civil and criminal justice Technology for public safety, corrections and ensuring there is security. The Securus Technologies offers different types of jobs which include; Implementations Specialist, Account manager, customer service Representatives, Helpdesk technicians, field services, lead Developer, Investigative Analyst 1, and UI developer 2. The Securus Technologies mission is to be recognized as the best brand in law enforcement Industry as a result of having the best services and giving the most valued customer –improving solutions. The Securus Technologies values are integrity, honesty, treating others with respect and courtesy, and accountability to the clients.

Securus Technologies, Inc. has a strong reputation and is highly competitive in the communication industry. Secures controls the environment of innovation, teamwork, and excellent customer service. The Securus Technologies is committed to equal employment opportunity, and give jobs to the Qualified Employees and applicants without regard to the race, gender, colour, religion, national origin, and age status. The obligations of Securus Technologies are hiring, promotion, transfer, termination and training, and treatment during employment.

The Securus Technologies give competitive pay and benefit packages. The benefits are two medical and dental plans, vision care, life insurance and long-term disability Benefits. Securus Technologies provides eligible full-time associates paid off to the sick employees.


Your Christmas Using Securus

Holiday season can be very difficult for individuals in the prison system. It is incredibly important that you look for a system that works for you and allows you to do home video visitation that is going to enable you to have better communication with your loved one. One of the best systems on the market right now is known as Securus and is being used by thousands of prison families all over the world. This is a great quality system that enables you to video visit with your loved ones no matter where they happen to be around the country.


My own experience using Securus has been a wonderful one for me and my loved one because it allowed us both to communicate in a more responsible and secure manner. I had forgotten how difficult it was to keep in touch with a loved one when they were behind bars and this is why it truly changed my world when they were put into prison for several months. The holiday season was very difficult for the both of us because we did not have any way to keep in touch with each other and it was too expensive for me to make a trip to the prison to see them face to face. This is when I began to do my own research and discovered Securus as a result of this.


Securus is one of the best communication systems put into the prison system in the past several years and is being used by person family over the country. You will be amazed at how convenient and efficient this amazing system can be for you and it is why so many people have utilized in their own lives now that they know that it exists. During the Christmas season, it is especially important that you use a system like this so that you can have better quality communication with your loved one without necessarily having to make a trip to the prison just to be able to see them. It can be very difficult and costly to make a trip to the prison during the holidays when you are otherwise on a relatively strict budget from spending so much on presents and this system can make it easier for you when you make the decision to use it on a regular basis for the benefit of yourself and your loved one as well.


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Securus Technologies


The Launch of Investigator Pro 4.0 by Secures Technologies

Securus Technologies leads in the provision of technical solutions for civil and criminal justice. Recently, the company announced the launch of JLG Technologies, the latest Investigator Pro 4.0 with searchable voice. The new software allows investigators to collect a voice sample and use it to search all other calls where the voice occurs.


According to Michael Kester, COO of JGL Technologies, Investigator Pro 4.0 will help unveil gang-related activities by identifying the called parties by voice. Additionally, it will assist in determining other inmates that may have communicated with that party. Interestingly, the IPRO 4.0 comes with sophisticated biometric that alerts investigators about a crime before it happens. Not only does the searchable device help identify the PIN/ID or telephone number, but also makes it possible to follow the individual voice.


With the IPRO 4.0, investigators can determine what inmates communicate to a particular party. Furthermore, the software can tell whether the called party was ever an incarcerated prisoner. The searchable voice can be combined with other analysis features to improve efficiency at the facilities. For example, it may be combined with high-interest group tagging and voice identification confidence rating to build a sophisticated and powerful toolkit to help identify criminal networks over inmate telephone system.


About Securus Technologies

Founded in 1986, Securus Technologies has its headquarters in Dallas, Texas. The company serves over 3,450 correctional agencies, law enforcers, public safety and over 1.2 million inmates across North America. Securus Technologies has employed over 1,000 employees and is reportedly said to have contracts with over 2,500 correctional facilities nationwide. Securus Technologies is committed to connecting and serving inmates and their friends and relatives by providing emergency response, public information, corrections and monitoring and inmates self-service to make jails safer places to live. Securus Technologies focuses on providing technological solutions to criminal and civil challenges experienced at correctional facilities.


Securus Unveils New Mobile Video Chat Application

Securus Technologies is a company that has been providing security communications software and hardware to prisons and correctional facilities for over twenty years. The company currently has a client base of over 2,000 facilities located in all areas of the country, has regional offices in several different states, and has hundreds of employees. While Securus has historically provided inmate phone calls and other secure communication services, they have recently introduced a new product line that utilizes the technology of mobile phones and other mobile applications.

In the past year, Securus unveiled a new mobile application that brings a prisoner and their families closer together than ever before. Any person with a mobile Android or iPhone can now download the new application that allows for a secure video chat line between themselves and an incarcerated individual. The prisoner can then dial in remotely from a secured area of the prison that comes equipped with a camera and screen. Download Securus’ app from Google Play here.

This new technology has benefited all parties involved. The family members enjoy it as it makes inmate communication much more convenient, less time consuming, and much safer. The prisoners enjoy the service, as they are now able to speak with their loved ones on a regular basis and do not need to jump through as many hoops to set up an official visiting time. Administrators and security officers of the facilities enjoy it as it limits the amount of staff that they need to dedicate to ensuring that visitors are safe when visiting the property. 

Thus far, Securus has sold over 50,000 downloads of the mobile video visitation application. The company believes that it will continue to sell many new downloads of the application as they expand the footprint of the technology to more and more correctional facilities and even expand its use to different platforms. The company will likely sell at least another 100,000 downloads in the coming year.

Note: Securus Technologies is not the same thing as the Securus America agency nor is it affiliated with the health supplement Securus.

The Innovative Criminal Justice Technology Solutions of Securus Technologies

Securus Technologies continues to remain the world’s leader in criminal justice solutions for jails, correctional employees, inmates and their families. Securus is a technology firm based out of Dallas, TX. The firm services over 3,400 public safety law enforcement and corrections institutions as well as servicing over 1,200,000 inmates. They are dedicated to providing biometric analysis, data engineering and other inmate communication solutions to everyone involved in the corrections industry whether they are an employee or a consumer.

The technology company recently announced the first major 2016 platform upgrade to many of their technological options. The newest release will have better front-end and back-end technology to give users the best experience possible. One of the first things users will notice is that usage and performance is much more streamlined.

Russell Roberts, who is the vice president of marketing and technology with Securus Technologies, said that their main purpose is to create a sense of community and keep everyone safe. “We have the largest IT development staff in the correction industry,” Roberts said. “We’re able to help everyone because we reduce the inconvenience of incarceration. It makes everyone’s experience better.” 

Officials with the company were very excited this year because their platform update literally touched every part of their system. The online component, video visitation, the secure inmate phone calls platform, the investigator pro system, and the SecureView tablet system. 

They have also launched a video visitation platform that allows inmates to connect with their families via their mobile app. You can register on Securus’ website for the software then download the app to your mobile phone by getting it for free from Google Play here >>

The CEO of Securus was also very excited about the different options under the new platform. He said that each release helps them to move further ahead of the competition. They have been able to do this with a great team and with a state-of-the-art calling platform and a good investment strategy for all of their clients. Those in corrections, family and friends of inmates, and corrections agencies will be pleased with the improved ancillary platform of the Securus system. 

To learn more about Securus Technologies, click here.